What is SiteGPT
SiteGPT is an advanced AI-powered customer support solution designed specifically for SaaS products. It allows businesses to deploy a personalized chatbot that can instantly answer visitors' questions using content from their website. This chatbot is trained on the company's specific data, ensuring accurate and relevant responses, and is available in over 95 languages.
Features of SiteGPT
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Personalized Onboarding Help: Tailored assistance to set up and optimize your chatbot.
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Scalable Pricing: Affordable pricing models that grow with your business.
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Multilingual Support: Supports over 95 languages to cater to a global audience.
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Quick Prompts: Initiates conversations with users using predefined questions or FAQs.
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Email Summaries: Daily updates on chatbot interactions and user behavior.
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Escalate to Human: Option to transfer conversations to human agents when necessary.
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Lead Generation: Captures visitor details to generate leads for follow-up.
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Natural Language Commands: Converts user commands into actionable tasks within the app.
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Direct Integrations: Seamless integration with popular tools like Crisp, Intercom, and Zendesk.
How to use SiteGPT
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Sync Training Data: Provide your website URL, upload files, or enter raw text content for the chatbot to learn from.
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Install on Your Site: Embed the chatbot on your website, in-app, or help center using the provided embed code.
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Learn and Refine: Use real chat history to refine and improve the chatbot's performance over time.
Pricing of SiteGPT
SiteGPT offers friendly pricing as you scale, with a 7-day free trial to test the service. Detailed pricing information can be found on their website.
Useful tips for using SiteGPT
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Regularly Update Training Data: Keep your chatbot's knowledge base up-to-date by regularly adding new content.
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Monitor Chatbot Performance: Use email summaries and analytics to track performance and make necessary adjustments.
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Encourage User Feedback: Prompt users to provide feedback on their chatbot interactions to improve service.
Frequently asked questions about SiteGPT
Can I add text content to train the chatbot if I don't have web pages to scrape or files to upload?
Yes, you can enter raw text content as training data.
Do you have a plan for agencies to offer chatbots to their clients?
Yes, please contact them by sending an email for more information.
Is there a demo that I can try?
Yes, you can go to sitegpt.ai/demo and try out the demo. The demo bot is trained on the SiteGPT website content itself.
What type of content can we use to train the chatbot?
You can use any type of content to train the chatbot. The more content you provide, the better the chatbot will be able to answer questions.
Do you retrain the chatbot automatically when the website content changes?
Currently, you need to manually retrain the chatbot by clicking the Retrain button in the dashboard. They are working on automating this process.
Can I upload files to train the chatbot?
Yes, you can upload CSV, TXT, PDF, DOCX, PPTX, MD files to train the chatbot. The limits vary based on your plan.
Some of my files are larger than 10 MB. What do I do?
Please contact them at bhanu@sitegpt.ai for assistance with uploading larger files.
How do I add the chatbot to my website?
Each chatbot gets its own unique URL, and you can embed it on your site using the provided embed code.
How do I train the chatbot?
You can train the chatbot by adding a website link, a sitemap link, a Zendesk Help Center link, a Gitbook link, or by uploading files.
How long does the training take?
It depends on the number of pages you are training, but it usually takes a few minutes.
How can we contact you?
You can reach out to them at bhanu@sitegpt.ai.