What is Question Base?
Question Base is an advanced internal ticketing system designed specifically for Slack, leveraging AI to automate the answering of repetitive questions within your workspace. This tool helps streamline communication, reduce manual effort, and ensure quick resolution of common queries, thereby enhancing productivity and efficiency.
Features of Question Base
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AI-Powered Responses: Utilizes LLMs to generate draft answers, reducing the time spent on repetitive questions.
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Instant Answers: Provides responses within 3 seconds, ensuring quick and efficient communication.
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Verified Answers: Users have control over the content, allowing them to verify and ensure the accuracy of the answers.
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No Dependencies: Operates seamlessly within Slack without requiring additional tools or integrations.
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Learning Capability: It learns from your chat history, improving its responses over time.
How to use Question Base
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Add to Slack: Begin by adding Question Base to your Slack workspace.
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Set Up Monitoring: Configure Question Base to monitor your direct messages and channels for new questions.
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Review and Verify: Regularly review the AI-generated answers to ensure they are accurate and relevant.
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Maintain Control: Use the tool's features to manage and update the database of answers as needed.
Pricing of Question Base
Question Base offers a 14-day free trial to explore its features. Post the trial period, detailed pricing information can be obtained by contacting the sales team. The tool is designed to be cost-effective, focusing on value through automation and efficiency.
Useful tips for using Question Base
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Regular Updates: Keep the database of answers updated to reflect any changes in policies or procedures.
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Training the AI: Engage actively with the tool to help it learn and adapt to your specific communication patterns and needs.
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Feedback Loop: Use feedback from team members to refine the accuracy and relevance of the AI responses.
Frequently asked questions about Question Base
What types of questions can Question Base handle?
Question Base is designed to handle a wide range of repetitive questions related to company policies, procedures, and common queries that arise in a workspace.
How does Question Base ensure the accuracy of its answers?
Users have the ability to review and verify each answer before it is sent, ensuring that the information provided is accurate and up-to-date.
Can Question Base be customized for specific industries or teams?
Yes, Question Base can be tailored to fit the specific needs of different teams or industries by learning from the chat history and user inputs.
Is there a limit to the number of questions Question Base can answer?
No, there is no specific limit. Question Base is designed to handle as many questions as are commonly asked within your Slack workspace.
How secure is the data handled by Question Base?
Question Base adheres to strict security protocols to ensure that all data, including chat history and responses, is handled securely and in compliance with privacy standards.